Terms and Conditions
Cayo Dental Implant Center
1. Introduction
Welcome to Cayo Dental Implant Center. By accessing our website, booking appointments, or receiving treatment, you agree to comply with these Terms and Conditions. These terms govern the use of our website, services, and all interactions with Cayo Dental Implant Center.
2. Medical Disclaimer
All information provided on this website is intended for general informational purposes only and does not constitute medical advice.
- A clinical consultation and examination are required before diagnosis or treatment
- Treatment plans vary according to individual oral and medical conditions
- Implant outcomes may vary depending on bone quality, healing response, and patient compliance
- No treatment outcome can be guaranteed
3. Appointments & Booking Policy
- An appointment or consultation fee may be required to confirm bookings
- Consultation fees are non-refundable
- If treatment proceeds on the same day, consultation fees may be adjusted against the total bill where applicable
- Patients are expected to arrive on time for scheduled appointments
- Cayo Dental Implant Center reserves the right to reschedule appointments due to clinical or operational reasons
4. Payment Terms
- Full payment must be completed before or at the final stage of treatment
- Accepted payment methods include cash, card, bank transfer, and approved digital payment methods
- Installment options may be available for selected treatments
- Failure to complete payments may result in:
- Suspension of treatment
- Delay in delivery of prosthetic work
- Legal recovery procedures if necessary
5. Pricing & Estimates
- Prices listed on the website are indicative starting prices only
- Final treatment costs depend on clinical evaluation, implant system selection, and case complexity
- Detailed quotations will be provided before treatment begins
- Prices may change without prior notice
6. Refund Policy
- Payments made to Cayo Dental Implant Center are generally non-refundable
- No refunds will be issued after treatment has commenced or been completed
- Exceptions, if any, are subject to management review and approval
7. Treatment Risks & Limitations
Dental implant procedures involve inherent clinical risks and limitations, including but not limited to:
- Infection
- Implant failure
- Bone loss
- Delayed healing
- Prosthetic complications
Patients are required to:
- Follow all clinical instructions
- Attend review appointments
- Maintain proper oral hygiene
Cayo Dental Implant Center is not responsible for:
- Patient negligence
- Smoking-related complications
- Failure to follow post-operative instructions
- Treatments altered or continued elsewhere
- Delays caused by biological or medical factors
8. Warranty & Maintenance
Certain implant restorations may include limited warranty periods subject to conditions.
Warranty may become void if:
- Patients fail to attend scheduled reviews
- Oral hygiene is not maintained adequately
- Treatment is modified elsewhere
- Damage occurs due to misuse, trauma, or negligence
Regular maintenance and follow-up visits are essential for long-term implant success.
9. Treatment Timeline
Estimated treatment durations are guidelines only.
Delays may occur due to:
- Bone healing requirements
- Surgical complexity
- Laboratory fabrication processes
- Additional procedures such as bone grafting or sinus lifts
Exact completion timelines cannot be guaranteed.
10. Patient Responsibilities
Patients agree to:
- Provide accurate medical and personal information
- Inform clinicians of any health changes
- Follow all treatment and aftercare instructions
- Attend scheduled appointments
- Complete payments as agreed
Failure to comply may affect treatment outcomes and continuation of care.
11. Use of Website
- Website content is intended for personal and informational use only
- Unauthorized copying, reproduction, or distribution is prohibited
- Cayo Dental Implant Center may update or modify website content at any time without notice
12. Privacy & Data Usage
Patient information is collected and managed confidentially for:
- Treatment purposes
- Communication
- Administrative and legal requirements
Information will not be shared with unauthorized third parties except where legally required or consented to by the patient.
13. Communication
By using our services, patients consent to receiving communications via:
- Phone calls
This may include:
- Appointment reminders
- Treatment updates
- Surgical instructions
- Follow-up notifications
14. International Patients
International patients are responsible for:
- Travel arrangements
- Visa requirements
- Accommodation unless otherwise agreed
Treatment scheduling may be arranged according to travel timelines, but follow-up care after leaving Sri Lanka may be limited.
15. Limitation of Liability
Cayo Dental Implant Center shall not be liable for:
- Indirect or consequential damages
- Delays caused by unforeseen circumstances
- Implant failure due to biological factors beyond clinical control
- Dissatisfaction arising from unrealistic expectations
16. Governing Law
These Terms and Conditions are governed by the laws of Sri Lanka.
Any disputes shall be subject to the jurisdiction of Sri Lankan courts.
17. Amendments
Cayo Dental Implant Center reserves the right to modify these Terms and Conditions at any time without prior notice.
Updated versions will be published on the website.