Privacy Policy
Cayo Dental Implant Center
1. Introduction
We are committed to protecting your privacy and maintaining the confidentiality and security of your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book appointments, or receive treatment at Cayo Dental Implant Center.
2. Information We Collect
Personal Information
We may collect:
- Full name
- Contact number
- Email address
- Residential address
- Passport or identification details (for international patients, if required)
Medical & Dental Information
We may collect:
- Medical history
- Dental history and treatment records
- X-rays, CBCT scans, and clinical photographs
- Implant planning records and laboratory reports
Appointment & Financial Information
We may collect:
- Appointment details
- Consultation and treatment records
- Billing and payment information
Website Usage Data
Our website may automatically collect:
- IP address
- Browser type
- Device information
- Website activity and pages visited
3. How We Use Your Information
Your information may be used to:
- Provide consultations, implant treatments, and dental care
- Maintain accurate patient records
- Plan and coordinate implant procedures
- Schedule and manage appointments
- Communicate regarding treatment and follow-ups
- Process payments and invoices
- Improve our services and website functionality
- Comply with legal and regulatory obligations
4. Confidentiality of Medical Information
All medical and dental records are treated as strictly confidential.
- Access is restricted to authorized clinical and administrative personnel only
- Records are stored securely in physical and digital systems
- Implant scans, radiographs, and treatment plans are handled with professional confidentiality standards
5. Sharing of Information
Cayo Dental Implant Center does not sell or rent patient information.
Information may only be shared:
- With laboratories, implant manufacturers, or clinical specialists involved in treatment
- With regulatory or legal authorities when required by law
- With insurance providers where authorized
- With patient consent
6. Data Security
We implement reasonable administrative and technical safeguards to protect patient data, including:
- Secure digital storage systems
- Password-protected access
- Controlled access to patient records
- Internal confidentiality protocols
While we strive to protect your information, no online transmission or storage system can be guaranteed completely secure.
7. Communication Consent
By providing your contact information, you consent to receive communications from Cayo Dental Implant Center through:
- Phone calls
- WhatsApp messages
Communications may include:
- Appointment confirmations
- Treatment updates
- Treatment updates
- Follow-up reminders
- Billing information
8. Use of Clinical Images & Records
Clinical photographs, scans, radiographs, and treatment records may be used for:
- Diagnosis and treatment planning
- Internal clinical documentation
- Professional case evaluation
No patient images or records will be used for marketing, advertising, or public display without explicit written consent.
9. Cookies & Website Tracking
Our website may use cookies and analytics tools to:
- Improve user experience
- Analyze website performance and traffic
- Enhance website functionality
Users may disable cookies through browser settings if preferred.
10. Data Retention
Patient records are retained:
- For ongoing treatment and long-term implant follow-up
- To comply with legal, medical, and regulatory requirements
- For clinical reference and documentation purposes
11. Your Rights
Patients have the right to:
- Request access to personal records
- Request correction of inaccurate information
- Withdraw consent for certain communications
- Request clarification regarding data usage
Requests must be submitted through official communication channels.
12. Third-Party Links
Our website may contain links to third-party websites or service providers.
Cayo Dental Implant Center is not responsible for the privacy practices or content of external websites.
13. International Patients
For international patients, information may be used to coordinate:
- Treatment planning
- Travel scheduling
- Appointment arrangements
- Follow-up care coordination
All patient information is handled under the same confidentiality standards regardless of location.
14. Changes to This Policy
Cayo Dental Implant Center reserves the right to modify this Privacy Policy at any time without prior notice.
Updated versions will be published on the website.
15. Contact Us
For any privacy-related inquiries, please contact:
Cayo Dental Implant Center
- 48/1A, 1st Lane, Weera Mawatha, Thalawathugoda, Sri Lanka
- 071 618 99 99
- contact@implant.lk